Política de envío
At Norvida, we’re committed to delivering your order as quickly and safely as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment is received. During peak seasons or promotional events, processing times may be slightly longer.
Shipping Times
Estimated delivery times:
- Canada: 2–8 business days
- United States: 5–10 business days
- International: 7–21 business days (where available)
Delivery times are estimates and may vary depending on your location, weather conditions, customs processing, or carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery location and selected shipping method.
We may offer free shipping promotions from time to time. Any applicable offers will be displayed at checkout.
Order Tracking
Once your order has shipped, you’ll receive a confirmation email with tracking information (when available) so you can follow your package’s journey.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase. Norvida is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible at:
support@norvida.ca
We’ll work with the shipping carrier to resolve the issue and help find the best solution.
Questions
If you have any questions about shipping or your order, please contact us:
Email: support@norvida.ca
Website: https://norvida.ca